- 匿名8 年前最愛解答
As the incident took place a long time ago, I do not remember quite clearly its details.
The complainant's appointment was not made by me.
I was only responsible for registering the complainant's complain details on that day, and the registration was processed in accordance with established procedures.
Besides,I have then,on behalf of our centre, frankly admitted our shortcomings and apologised to the complainant.
2012-03-25 15:28:31 補充：
4) should be:
Besides,I had then,on behalf of our centre, frankly admitted our shortcomings and apologised to the complainant.
- ChimaeraLv 78 年前
Due the fact that theevent was an aged case, it is difficult to have a clear memory on the minordetail.
Thedate of appointment with the complainant was not made by me.
I was only responsible for the registration of the interview, and the registrationprocedure was carried out according to the standard procedure.
Besides, I had plainlyadmitted our our fault and made apology on the spot.資料來源： Self